Frequently Asked Questions
Everything you need to know about your rabbit performance gear.
How do I determine the right size for my running gear?
We provide a comprehensive size guide on each product page. Our apparel is designed with an athletic fit; if you prefer a looser feel for your runs, we recommend sizing up.
What is your return policy for worn athletic apparel?
We offer a 30-day return window for items in new, unworn condition with tags attached. For hygiene reasons, we cannot accept returns on gear that has been used for workouts or washed.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping within the continental U.S. usually takes 3-5 business days to arrive at your doorstep.
Do you offer international shipping?
Yes, we ship our performance gear worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location and local customs regulations.
How should I care for my rabbit technical fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid using fabric softeners or bleach, as these can damage moisture-wicking properties.
Can I change or cancel my order after it has been placed?
Because we aim to get your gear to you as fast as possible, we have a very small window for changes. Please contact our support team within 30 minutes of placing your order to request adjustments.